Frequently Asked Questions
Hey there! Below are some of the most common questions we receive. If you can’t find the answer here, feel free to reach out. We’re always happy to help. God bless!
1. What is your processing time?
Preorders will be dispatched within 3-6 weeks.
2. How can I track my order?
Once your order is dispatched, we’ll provide you with a tracking number. You can track your shipment through these links:
3. What should I do if my order arrives damaged?
I am truly sorry for any inconvenience. Please send us photos of the damaged order, and I will make it right either by sending a replacement or issuing a refund.
4. Do you ship internationally?
I currently ship to the UK and USA. If you are based somewhere else or if you have specific concerns about international shipping, please contact us directly here.
5. What if I entered the wrong shipping address?
No worries! Just email us as soon as possible with the correct address. If your order hasn’t shipped yet, we’ll update it immediately.
6. Still have questions?
If there’s anything else you need help with, please don’t hesitate to contact us here. We’re here to ensure you have a delightful experience!